How we’re responding to COVID-19

March 18th, 2021

As of May 17th, 2021, the Kingston Youth Shelter has MOVED to 805 Ridley Drive! The old retirement home provides us with individual rooms for our residents and plenty of space to social distance in common areas. Our phone number has not changed, you can still reach us at 613-549-4236!

March 6th, 2021

Our Interim Manager of Youth Services, Emily Haak, talks to YourTV Kingston about how we’ve adapted during the pandemic.


January 12th, 2021

The Kingston Youth Shelter continues to operate at 113 Lower Union Street to provide youth the space to physically distance or self-isolate if needed. If you or someone you know is in need of immediate assistance, please contact the shelter directly at 613-549-4236 or visit 113 Lower Union Street. 

We have increased cleaning and sanitizing at our emergency shelter and transition homes. We continue to monitor staff and residents for symptoms and send them to the appropriate locations for testing. Staff are required to screen new residents and any essential visitors for COVID-19 symptoms prior to entry. If a youth is experiencing symptoms, they self-isolate in their private room to reduce contact. 

Our Family Mediation Worker and Prevention Diversion Worker are working at our emergency shelter, meeting clients in-person as well as providing support to youth and families via video conference, phone, text, and email. Masks are worn for in-person meetings, hand sanitizer is provided, and physical distancing is practiced. 

If you are experiencing family conflict or difficulties at home, please contact our Family Mediation Worker, Vivienne. You can call or text them at 613-449-4803 or send them an email at

If you are seeking housing assistance, facing eviction, or you need help navigating mental health/addictions support, please contact our Prevention Diversion Worker, Mitchell. You can call or text him at 613-449-2056 or send him an email at

For more information about our programs, please visit You do not need to be a resident at our emergency shelter to qualify for our support.

We wish to extend a heartfelt thank you to the United Way KFL&A, the City of Kingston, and our generous donors for their continued support, especially during this difficult time.